Shipping Policy
Last updated: 25 October 2026
Where we post
We currently post within the United Kingdom only.
Production time
Most orders are written and dispatched within 2 to 3 business days after you place your order.
Postage options and prices
Postage is chosen and charged at checkout, based on the total weight of your order. Prices follow Royal Mail's published rates.
| Order weight | Royal Mail 2nd Class | Royal Mail 1st Class |
|---|---|---|
| Up to 100g (letter) | £0.91 | £1.80 |
| 100g to 250g (large letter) | £1.90 | £3.60 |
| 250g to 500g | £2.40 | £3.60 |
| 500g to 750g | £2.70 | £3.60 |
| 750g to 2kg (small parcel) | £4.60 | £5.90 |
- Royal Mail aims to deliver 1st Class the next working day and 2nd Class within 2 to 3 working days. These are targets, not guarantees.
Sending to you instead of the recipient
We can post your items straight to each recipient, or send them all to you to post yourself. Tell us in your order notes or contact us.
Tracked delivery to you
If you choose to have your letters or envelopes sent to you instead of each recipient, we send them in one tracked parcel for £4.95 per order.
Font packs
Font packs are digital downloads. There is nothing to post and no delivery charge.
Bulk orders
Bulk campaigns are quoted separately, including postage.
Problems with delivery
See our Returns and Refunds Policy, or email hello@penbot.co.uk.